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PBX Office Phone Systems for Small Business

When choosing a phone system for your small business there are a lot of options to consider. You should begin by asking yourself what elements are important to your know phone system. What will you need your phone to do? A few of the basic features you need to consider include the following: range of motion, number of phone lines, security, conference calling, sound quality and messaging capabilities.

All prices include programming and onsite installation in the Metro area, taxes not included. Wiring services included are limited to 50' cable run over walls for each extension, additional charges apply for additional cable runs and or cable runs inside of walls and or in ceilings.

Number of Phone Lines
How many phone lines does your business have? A good starting point is one line for every two phone users. You may need more or fewer, based on how much you use the phone. Your total number of lines is the maximum number of calls your system will handle at once. If you expect to have lots of people on the phone at the same time, you'll need more lines. Law offices, for example, typically get a line for every phone user. Line indicators allow you to see which lines are being used and prevent someone from accidentally picking up a line that is being used. In addition some phones are equipped with multiple ring styles. The phone will ring differently for each line allowing the user to know which line is ringing based on the ring style.

Number of Extensions (Handsets)
How many people will need a phone at their desk or station? The most common phone system configurations with standard options and features are shown below. Does each employee need a phone? Do you need other phones, such as a courtesy phone in your lobby? Add them up for the number of extensions you need.

Conference Calling
If you have a need for conference calling, you will want to ensure that the phone system you choose allows for conference calls. If you do a lot of conference calling from a specific location such as a conference room you may want to invest in a dedicated conference phone system for that room.

Messaging Capabilities
Another consideration is your need for an answering machine or voice mail. Some phone systems allow for multiple mailboxes, so messages may be left for more than one person. Touch-tone greeting directories are available, so that the user may use a menu to select the person for whom to leave a message. Some mailbox systems will notify you when you have a new voicemail utilizing a call indicator light on the phone panel. Alternatively, a phone with built in answering machine is possibility for business not wanting to invest in a voice mail system.

All prices include installation in the Metro area, taxes not included, networking services not included in the prices. All prices include standard non in-wall wiring installation of extensions within 50' of the central system. Where in-wall wiring is possible, option for said same is available at additional costs.



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